Auto complete setting can not use look up search.

user_ms
Tera Expert

Below in use case.

ref_auto_completer=none

 

The history is hidden but it does not appear when I click on the magnifying glass in the reference item.

What I want to do is to prevent the history from being displayed when I select a reference item.

 

If you know please let me know.

1 ACCEPTED SOLUTION

Abbas_5
Tera Sage
Tera Sage

Hello @user_ms ,

Please refer to the below link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0753550


If it is helpful, please mark it as helpful and accept the correct solution. In the future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik

View solution in original post

2 REPLIES 2

Abbas_5
Tera Sage
Tera Sage

Hello @user_ms ,

Please refer to the below link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0753550


If it is helpful, please mark it as helpful and accept the correct solution. In the future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik

user_ms
Tera Expert

@Abbas_5 

Thank you for your answer.

I solved my problem.