WHEN SHORT DESCRIPTION IS DELETED FOR ASSIGNMENT GROUP AND ASSIGNED TO IS NOT EDITABLE?
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‎03-03-2025 02:47 AM
1 REPLY 1
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‎03-03-2025 06:27 AM
Hi @kandhatihar
Is there any UI policy for this? You can check that, or if you want to create one, follow these steps:
- Create a new UI policy.
- Set the short description to empty.
- In the UI actions, set:
- Assignment Group = Read-only
- Assigned To = Read-only
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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