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WHEN SHORT DESCRIPTION IS DELETED FOR ASSIGNMENT GROUP AND ASSIGNED TO IS NOT EDITABLE?

kandhatihar
Giga Contributor

‎03-03-2025 02:47 AM

 
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-03-2025 06:27 AM

Hi @kandhatihar 

Is there any UI policy for this? You can check that, or if you want to create one, follow these steps:

  1. Create a new UI policy.
  2. Set the short description to empty.
  3. In the UI actions, set:
    • Assignment Group = Read-only
    • Assigned To = Read-only
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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