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‎04-01-2021 08:06 AM
We have a catalog item that can be requested for any user but only a subset of users (user criteria = Group A) can fill out/submit. When a member of Group A fills out the form they want to enter a user into the Requested For variable a user who is not a member of Group A but they receive an error "Item is unavailable for this user". Is there a way to limit who can submit a catalog item without affecting the ability to list users for the Requested For field?
I did see one posting here but assumes the business process can be changed, which ours can't.
Solved! Go to Solution.
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‎04-06-2021 06:54 AM
You are correct that I am using the Requested For field type, however, the issue appears to have been anticipated by SN so they included an OOB workaround for it; I exposed the Access Type field on my catalog item record and updated the value from Restricted to Delegated. Now my ESS user can't see the item (via browse or search) but they can have their user record entered into the Requested For field, which was the goal.
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‎03-25-2024 10:20 PM
Hello @IndianaJones ,
This resolve my same issue.
Thank you so much!
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‎11-16-2023 10:43 PM
This really worked! Thanks alot!
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‎05-17-2024 08:26 AM - edited ‎05-17-2024 08:27 AM
YES!! I was about to email out a "just deal with it" response to some users, about restricting an item. But this has solved my problem. Thanks a bunch!
