Best Practice or Correct Process for reusing an Asset
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10-18-2022 01:42 AM
As I currently see it, an asset record and a ci record has a 1:1 relationship. When there is a request to "decomission" a service, the CI and Asset records are set to 'Retired'. In most cases this is okay as the server will no longer be needed however, there are times when a server can be reused with a new "identity: (hostname, ip address etc).
Is it possible to "unlink" the asset record from the old ci then link it to the new ci record? Or do we create a new asset & ci record?
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Enterprise Asset Management
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10-18-2022 05:44 AM
The BP for that is to create a new one then deactivate or retire the old ones.
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10-18-2022 06:45 AM
Hello,
It is better to create new Asset with new Asset serial number and tag to CI rather than modifying existing one.
Regards,
Musab
