Best way(s) to Transfer data between instances
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06-17-2022 05:27 AM
I have a requirement that I need to transfer a company and all of its records (users, user roles, user groups, incidents, changes, audit, attachments, approvals, etc...) from one instance to another.
Ideally, it would be nice for the solution to be automated with 1 input; the company sys_id. I've been developing a script that uses the Batch API but looking for other ideas to see if there is a better way.
What would be easier to script; push of the data from the source to the target or pull from the target instance to the source instance?
Any/all ideas will be appreciated.

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06-17-2022 09:15 AM
Hi Michael, Have you explored IDR? Details here.
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06-21-2022 06:43 AM
Hi Pradeep,
Thanks for the response. Unfortunately, I can't use it. I'm trying to transfer data between a commercial and GCC instance of ServiceNow and IDR is not available for GCC/Government instances.
Thanks,
Mike

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06-22-2022 07:28 AM
Hi,
If you don't mind, information like what you've just provided would be very beneficial in your original post. This helps give a better context and possibly mitigate suggestions that are not applicable to your situation.
You can edit your original post to contain what you've just mentioned as well since most may not scroll through the comments to see it.
Please mark reply as Helpful, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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07-08-2024 12:01 AM
This KB should get you started. The issue will be to tackle the references/activity history and Audit for task records transfer.Migrate data between Instance A from Company A to Instance B of Company B