Best way(s) to Transfer data between instances

Community Alums
Not applicable

I have a requirement that I need to transfer a company and all of its records (users, user roles, user groups, incidents, changes, audit, attachments, approvals, etc...) from one instance to another.

Ideally, it would be nice for the solution to be automated with 1 input; the company sys_id.  I've been developing a script that uses the Batch API but looking for other ideas to see if there is a better way.  

What would be easier to script; push of the data from the source to the target or pull from the target instance to the source instance?  

Any/all ideas will be appreciated.

6 REPLIES 6

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Michael, Have you explored IDR? Details here.

Community Alums
Not applicable

Hi Pradeep,

Thanks for the response.  Unfortunately, I can't use it.  I'm trying to transfer data between a commercial and GCC instance of ServiceNow and IDR is not available for GCC/Government instances.

Thanks,

Mike

 

Hi,

If you don't mind, information like what you've just provided would be very beneficial in your original post. This helps give a better context and possibly mitigate suggestions that are not applicable to your situation.

You can edit your original post to contain what you've just mentioned as well since most may not scroll through the comments to see it.

Please mark reply as Helpful, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Dipu Joy
ServiceNow Employee
ServiceNow Employee

This KB should get you started. The issue will be to tackle the references/activity history and Audit for task records transfer.Migrate data between Instance A from Company A to Instance B of Company B