Biometric Verification on Webassessor

Rishabh_N
Tera Contributor

Hi Everyone,

I am facing an issue with biometric verification on Webassessor. When I try to complete the biometric process, it shows "Waiting for permission." I have already clicked Allow when prompted, but the window keeps loading without progressing.

My internet connection is stable, and I have tried multiple times, but the issue persists. I have also attached a screenshot for reference.

1 ACCEPTED SOLUTION

Mark Manders
Tera Patron

There is no screenshot, but next to that: report it through Webassessor and if that isn't helping, through NowLearning. If you took the steps you needed to, the community isn't able to help you with issues on Webassessor.

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3 REPLIES 3

Mark Manders
Tera Patron

There is no screenshot, but next to that: report it through Webassessor and if that isn't helping, through NowLearning. If you took the steps you needed to, the community isn't able to help you with issues on Webassessor.

 I forgot to attached

Thank you for the suggestion. I will report this issue through Webassessor