blank reports

pramn
Tera Guru

Hello All , 

What all things  needs to ne  checked , if user is getting  blank schedule reports .

Till Now I have checked user has Report_view role .

Please help me to fix this issue.

 

Thank U 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@pramn 

did you check who is the Run as configured on the scheduled report? It should be system admin and not any user

Please update it with System admin and it will work

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks Ankur, could you please help me with how do i update as system admin , its re directing to users table and i did not find that option .

pramn_0-1732287999321.png

 

Hi @pramn ,

 

 just change the scheduled report run as and set to “admin” or similar.

 

 If my answer as helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

 Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

I am not getting that option 

pramn_0-1732373200891.png