blank reports
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11-22-2024 06:20 AM
Hello All ,
What all things needs to ne checked , if user is getting blank schedule reports .
Till Now I have checked user has Report_view role .
Please help me to fix this issue.
Thank U
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11-22-2024 06:26 AM
did you check who is the Run as configured on the scheduled report? It should be system admin and not any user
Please update it with System admin and it will work
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-22-2024 07:06 AM
Thanks Ankur, could you please help me with how do i update as system admin , its re directing to users table and i did not find that option .
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11-22-2024 11:10 AM
Hi @pramn ,
just change the scheduled report run as and set to “admin” or similar.
If my answer as helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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11-23-2024 06:46 AM
I am not getting that option