Branding - What did you name your ServiceNow platform?

jandre
Kilo Contributor

We're rolling out ITSM/ITIL and the ServiceNow platform for the first time.   The company would prefer to not use the name "ServiceNow" to refer to the system / webpage with our end-users (note - I'm not looking for guidance around the URL).   I'm curious, if you branded your site/platform, what name did you use?

 

We're primarily rolling out Incident, Problem, Knowledge, Request with things like Change, Config and others in the future.

 

Thanks, Justin

 

Message was edited by: Justin Andre

7 REPLIES 7

Subhajit1
Giga Guru

We simply used 'Service Management Platform for 'Client Name''


himapallela87
Giga Contributor

Hi,



The URL should be "<www.yourcompanyname.service-now.com>". I guess you can't change this standard format.



Regards,


Hima Pallela


Brad Tilton
ServiceNow Employee
ServiceNow Employee

Hi Justin,



I've worked with a lot of customers and have seen all sorts of names for the tool. Some go with some generic like My Helpdesk, My IT, Service Desk Help, or something like that and then we also see some that are more consistent with that company's IT branding.


balaji_prusty1
Giga Guru

Hi Andre;



Home page you can define/customize as per requirement but I think the URL must be "www.yourcompanyname.service-now.com".



Thanks


Balaji Prusty