Branding - What did you name your ServiceNow platform?
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11-29-2014 11:04 AM
We're rolling out ITSM/ITIL and the ServiceNow platform for the first time. The company would prefer to not use the name "ServiceNow" to refer to the system / webpage with our end-users (note - I'm not looking for guidance around the URL). I'm curious, if you branded your site/platform, what name did you use?
We're primarily rolling out Incident, Problem, Knowledge, Request with things like Change, Config and others in the future.
Thanks, Justin
Message was edited by: Justin Andre
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11-29-2014 09:27 PM
We simply used 'Service Management Platform for 'Client Name''
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11-29-2014 11:10 PM
Hi,
The URL should be "<www.yourcompanyname.service-now.com>". I guess you can't change this standard format.
Regards,
Hima Pallela

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11-30-2014 06:51 AM
Hi Justin,
I've worked with a lot of customers and have seen all sorts of names for the tool. Some go with some generic like My Helpdesk, My IT, Service Desk Help, or something like that and then we also see some that are more consistent with that company's IT branding.
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11-30-2014 09:07 AM
Hi Andre;
Home page you can define/customize as per requirement but I think the URL must be "www.yourcompanyname.service-now.com".
Thanks
Balaji Prusty