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Confirmation box on ui action on list view

Hi All, I have requirement to show pop up message when user clicks on UI action. Confirmation box is working fine on form view. On list view it is not working. Can someone please let me know the code or solutions to populate confirmation pop on list ...

Resolved! RITM - leave site issue

Hi All,Need your help.When i click on the back button of the browser from the RITM level, it throws an error this way.Similaly whwn i make changes to a task within an RITM and when i click on the back button of the browser at the  then it closes with...

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Vasu20 by Tera Contributor
  • 529 Views
  • 4 replies
  • 1 helpfuls

Attachments Deleted in Notifications

Once we migrated notifications from one environment to other environment, existing attachments getting removed. We recently changed some content and migrated via Update set from QA toProdExisting attachments got removed. 

Yogish by Giga Contributor
  • 277 Views
  • 2 replies
  • 0 helpfuls

Resolved! Assess button for problem not working in SOW

Hi,For problem button in SOW, there is a Continue Problem button which redirects the user to classic native view. So the states like assess , root cause analysis can be done in the native view. But can I assess a problem in SOW itself? I have created...

NishaB by Tera Expert
  • 995 Views
  • 4 replies
  • 0 helpfuls

ITIL Role Usage

How can we determine if all users who have an ITIL role are using all relevant modules?How can we evaluate if they are actively using their ITIL role, and if so, when can we remove their role?How can we find out which reports or tables are available ...

Why 2 tables: cmdb_model & cmdb_hardware_product_model?

We've been working to clean-up our cmdb_hardware_product_model table (eliminating duplicates and getting all the assets pointed to the correct models) when I discovered a large number of assets pointed to models in the cmdb_model table instead.  Look...

Jim L2 by Mega Contributor
  • 2595 Views
  • 2 replies
  • 5 helpfuls

CAB Agenda Notification

I'm new to the ServiceNow space, and I've been assigned this story to work on. However, I'm having a hard time figuring out the scripting aspect of it. I would be glad if I could get some help on this story. I have been able to complete #1 and #2, bu...

Jappau by Tera Contributor
  • 656 Views
  • 1 replies
  • 0 helpfuls

onChange Client Script for changing dot walk field

Hi,I created new custom table and added two reference fields.In Incident view, these fields are added as dot walk. Then I created onChange client script for the custom table but this didn't work for Incident view. Secondly, I tried to create onChange...

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John91 by Tera Contributor
  • 1366 Views
  • 8 replies
  • 0 helpfuls

Change Approval Answer - Wait for X number of approvals

I would like to be able to build functionality into the change approvals so it can wait for X number of users to approve rather than a percentage of users.Is there a way to access the back end of where the wait for is built ? I KNOW THIS WORKS IN FLO...

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