I'm facing an issue where a few images embedded in a Knowledge Base article are broken. When I checked the corresponding records in the sys_attachment table, I couldn't find the image attachments there either.
If I open the image source URL in a new browser tab, I get an "Attachment not available" error. I also reviewed the audit history, but there are no recent records indicating that the attachments or article were modified or deleted.
Has anyone encountered a similar issue? What could cause attachments/images to disappear without any audit history? Is there any way to determine how the images were removed and whether it's possible to recover the missing attachments?
Any suggestions or troubleshooting steps would be greatly appreciated.
