Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

bulk emails triggers

rawan farag
Tera Contributor

Hi am facing issue , users keep continuously getting the emails from ITSupport and it's flooding thier mailbox 

5 REPLIES 5

Hi @rawan farag Looks like some job or check is triggering. Check the email conditions — it might be set to trigger on every insert, update, or any change

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************