Okay perfect,
Here is a screenshot that shows the parameters of the UI action, Please do the same
Do not forget to put the action name, check client to true, and put the function name on Onclick()
HEre is the script :
function reopenIncidentTest(){
if (g_form.getValue('comments') == '') {
//Remove any existing field message, set comments mandatory, and show a new field message
try {
g_form.hideFieldMsg('comments');
} catch(e) {}
g_form.setMandatory('comments', true);
g_form.showFieldMsg('comments','Reason is required when reopening an incident','error');
return false; //Abort submission
}
//Call the UI Action and skip the 'onclick' function
gsftSubmit(null, g_form.getFormElement(), 'incident_reopen_test'); //MUST call the 'Action name' set in this UI Action
}
//Code that runs without 'onclick'
//Ensure call to server-side function with no browser errors
if (typeof window == 'undefined')
serverReject();
function serverReject(){
current.state = 2;
current.update();
}
In my instance, it does not redirect me to a new incident :
Here is an active incident, I resolve it :
once resolved, i reopened it :
