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Add external dashboard to ServiceNow

Hi, I've been asked to explore the option of adding an external systems (LogicMonitor) dashboard to ServiceNow, I have the URL for the external dashboard and thought it would be as easy as creating a new dashboard, and adding and new iFrame content b...

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deleting attachment script from ui action not working

Hi Alltried below script in ui action to delete sys_attachment records but not working i am getting alert correctly.  var sysidvalue =g_form.getUniqueValue();alert("sysidvalueis"+sysidvalue);  //getting alert var attachmentGR = new GlideRecord('sys_a...

jobin1 by Tera Expert
  • 317 Views
  • 1 replies
  • 0 helpfuls

Tool tip

Hi Team, Can someone please help on the below query. Need to add a tool tip “Extend Snapshot of VM Server requests that have not yet been removed. Snapshots are extended to the maximum allowed retention (72 hours).” I have written a script include to...

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nikhitha24 by Tera Guru
  • 571 Views
  • 5 replies
  • 0 helpfuls

Jira spoke - upload attachment from Jira to Service now

Hello developers, Followed an article to copy attachment from jira to servicenow Jira spoke - upload attachment from Jira to Service nowStuck on the B-3 REST Step. (unable to select table inside the response handling. The field is read only).Please f...

Screenshot 2023-11-24 at 13-20-13 Flow Designer - Action Designer Save attachment from Jira.png

add Image as a hint

Hi, I wanted to add an image as a hint for Priority field into "problem" table:(Hint field is a string type)that's where we are:how it look right now: And I just started to working with the script for that but it's not working...  javascript: v...

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DIVI1 by Tera Expert
  • 1149 Views
  • 7 replies
  • 3 helpfuls

Business rule gets reverted back

Hi,I am trying to create an after business rule for closing a ticket.but the business rule keeps getting reverted back to "before".  this happens not only when choosing after business rule but also Async, display business rules.does this happen due t...

sharley by Tera Contributor
  • 605 Views
  • 3 replies
  • 0 helpfuls