Can we disable OOB system administrator account for security reasons

[RakaBhai1]

Hi Team,

Can we disable the OOB system administrator account in ServiceNow for security reasons. Please let us know the possible impacts of this . Also let us know it is recommended or not ?

[suvro]

Hi Rakesh,

The impacts are unknown and impact could be huge, and it is not advisable to do that. Instead of that you can follow the below doc to manage this situation from a different perspective

https://docs.servicenow.com/en-US/bundle/sandiego-employee-service-management/page/product/universal-request/task/remove-admin-role-ur.html

Please mark my answer Correct/Helpful if this resolved your query