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Empty User in sys_user_has_role

Hi developers,do you have an idea about empty user information in sys_user_has_role table records? What it depends on? Solutions?Many thanks,Valentina

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Valentina6 by Giga Guru
  • 2891 Views
  • 5 replies
  • 0 helpfuls

Add item to Activity Stream

With Jakarta, the Additional Comments and Work Notes have moved to the Activity Stream.   With the Work Notes, we add many notes to one record be it in Incident or Problem or a task for each.   I would like to create an additional field like Work Not...

sgmartin by Kilo Guru
  • 4091 Views
  • 2 replies
  • 0 helpfuls

Resolved! Refreshing an iFrame from a client script??? or anywhere???

First of all, I am doing this in order to create a filter on the service catalog. I am looking for code that will refresh specific/all iFrames. Here is the problem.I have an iFrame on the left that contains a specific view of the user profile. I have...

theiser by Tera Expert
  • 7319 Views
  • 11 replies
  • 3 helpfuls

Resolved! How to view contract records

Hi,We are starting to use the contracts application, and are sending notifications to the contract administrator and the user in the "renewal/extension contact" field. The issue is that the person in this field is often times not the contract adminis...

Restricting URL to open a form

Hi All,In my instance when a user gives direct URL in the address bar , he is able to view that page which is there in the URL. For example - https://demo10.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=409fe30b0a0a2c3e287fe134cf88f1ca This ...

change task template

Have created change template, now have to create change task template to the main change template. I have linked next child template and next related template field. That is not working.

askl by Kilo Contributor
  • 5027 Views
  • 6 replies
  • 4 helpfuls

Resolved! Copy Date field to Date Time field

I have a date field that I need to copy to a date time field. Is there a way to do this? Do I need to append the time before I copy?

samadam by Mega Sage
  • 5766 Views
  • 8 replies
  • 4 helpfuls

Attempting to add a workflow to a newly-created request item

I am working on a scheduled job that will allow me to create requests and request items, then under each request item I would create separate tasks under each of the request items, each to be assigned to different groups. I have been successful in cr...

ewilks by Giga Expert
  • 5321 Views
  • 16 replies
  • 2 helpfuls

New Field not appearing in Column List Options

For Standard Change Template creation Ive created a new field via Number Maintenance so each template has a unique sequential number. Ive then added this new field to the Standard Change request form after dot walking through 'Standard Change Templat...

Adding multiple affected CIs to a Change Record

When we try to add multiple affected CI's from different pages to the change record it only populates the CIs selected from the last page.   Could not find if this is a known issue.

spollock by Tera Contributor
  • 6880 Views
  • 5 replies
  • 1 helpfuls

Resolved! System User option on user account

Does anyone know what the 'system user' checkbox does on the user account form?   I recently created a new account for one of our internal email addresses, so it would show up as HR instead of 'guest'.   We currently have another account set up like ...

alliej428 by Kilo Contributor
  • 6468 Views
  • 6 replies
  • 0 helpfuls