Hi there,I am trying to come up with a solution to change the workflow_state of a kb article that is in 'review' to 'draft.' We have a UI Action for "Return to Draft" which checks to see if the article is published or in review and sets the workflow_...
Hi All,Approvals are getting auto cancelled, could you please help me to trouble shot issue.Regards,Venkatesh P
Hello,We are using Transport orders/Transport order lines, which automatically updates quantity in Consumable table.For example, if there is a TOL raised for consumable (for 2 quantities), after 1 quantity of the order is received, in the consumable ...
We've recently activated the CAB Workbench plugin in our sandbox instance, and I had a few quick questions regarding how agenda items are automatically created from change requests by the 'Refresh Agenda Items' related link: - Some agenda items that...
How do I remove an index from a table? I created an index using a field that I thought originally should be unique but it turns out that field is not a determining characteristic of the record. Is there a way to remove this index?
To All Istanbul Users,In our DEV instance of ServiceNow, I am attempting to activate a plugin to use the CAB Workbench. The plugin name is Change Management - CAB Workbench. After I try activating, I receive an error stating, "Activation failed for p...
So far we have plenty incident tickets already existing in our instance. We don't want to deactivate any value from subcategory.Just want to users could not see them from the drop down list.I try to use client script - onChange - g_form.removeOption(...
Hi All,I need to copy a workflow for Normal Change and create a new workflow. I need to modify the new workflow. Also i need to set somewhere in workflow that the new workflow will start at particular date/time and old workflow will get inactive at a...
Hello -I am trying to figure out how to clear the following errors when I run the "Test Connection"on my SSO properties page.Error seems to be complaining about the AuthContextClass configuration.In the the limited discovery that I have done I found ...
Is there any Free site or instance which holds LDAP server so that we practice LDAP integration with SNOW . I mean to say test servers (LDAP).What is about github.com is it useful for practicing integrations of SNOW.
I want to establish Connection between parent incident and child incident (Parent incident field is present on incident form).Whenever any incident is updated as parent of 'N' numbers of incident then all the child should be updated with worknotes th...
Hello SN Comm,I was wondering if anyone knows if Cloning a Case is Possible in SN Istanbul Patch 7 version.I know I am able to (as I have the feature) to Clone a Task.. However, I have not see anything about being able to Clone a Case.. Does anyone k...
I have built a wizard which is used to add a record to the Schedule Entry table (cmn_schedule_span). The wizard works and the record is inserted correctly but a get an error message "The date and times you entered were invalid". I trying to workout w...
Dear all,I am working for a Client who have a requirement to manually push articles to 'Most Useful' section in the Knowledge Homepage.As I read fro Servicenow docs that articles come under 'Most Viewed' only if it is marked helpful, so wanted to kno...
Since we are trying to avoid making changes to global system property, looking for a way to override glide.sc.variable.reference.clickthrough System property to enable clickthrough functionality for a specific catalog item variable on RITM form. Any ...