Can we use bots to give auto replies in the servicenow community

beerakachai
Tera Contributor

Hi,
Is there any way to integrate AI powered Auto reply bot to generate auto replies for the questions that are posting i the community.

if there are any such type of bots please let me know.

2 ACCEPTED SOLUTIONS

AndersBGS
Tera Patron
Tera Patron

Hi @beerakachai ,

 

 why on earth should there be that. several have tried utilizing chatGPT and have giving a lot of wrong answers. The ServiceNow community is where we help each other by knowledge exchange and provide comments that are human centric.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

yad_achyut
Giga Guru

@beerakachai :There is currently no bot integrated with ServiceNow.

View solution in original post

3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

Hi @beerakachai ,

 

 why on earth should there be that. several have tried utilizing chatGPT and have giving a lot of wrong answers. The ServiceNow community is where we help each other by knowledge exchange and provide comments that are human centric.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Actually when I posted a question from another account, and I got immediate reply and it seems to be AI generated one. So, that's why I asked about that in the community.

By the way thanks for your reply @AndersBGS .

yad_achyut
Giga Guru

@beerakachai :There is currently no bot integrated with ServiceNow.