Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Catalog Item fulfilment group is copied to RITM assignment group automatically

srinidhi
Tera Guru

Hello All,

Catalog Item fulfilment group is copied to RITM assignment group automatically, need to know where the logic is written.

 

Thanks.

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@srinidhi 

this is not OOTB behavior.

try to search

1) business rule

2) flow

3) workflow

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar , I have checked all three but no result, any easy way to search in Flow?

Thanks.

@srinidhi 

search the flow linked to this catalog item

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader