Catalog Item fulfilment group is copied to RITM assignment group automatically
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2 hours ago
Hello All,
Catalog Item fulfilment group is copied to RITM assignment group automatically, need to know where the logic is written.
Thanks.
3 REPLIES 3
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2 hours ago
this is not OOTB behavior.
try to search
1) business rule
2) flow
3) workflow
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
@Ankur Bawiskar , I have checked all three but no result, any easy way to search in Flow?
Thanks.
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2 hours ago
search the flow linked to this catalog item
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
