Catalog item is not shown if the ServiceNow language is not English
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-14-2022 01:11 AM
Hi, I'm looking for the best solution to my problem. There are a few catalog items, which can only be found, when the user's ServiceNow language is English. If you search for them in the Service Catalog, then you can find that item in both english and danish languages. But when you have the Danish language set as default on the instance, then you cannot find that item in reports or sc_cat_item table.
Language is English:
Language is Danish:
What would be the best solution here? Can I somehow make the item visible in sc_cat_item for both English and Danish without recreating it manually when the language is Danish?
- Labels:
-
Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-14-2025 04:00 AM
Hi Yuvraj,
I have tried but no luck.
Thanks