Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Catalog Item stuck in Publishing state

Jaap
Tera Expert

‎06-01-2023 02:33 AM

Hi all,

 

Please see screenshots attached. 

 

Catalog Builder State Publishing.png

 

The catalog item I have created has been in this state for a day. How can I solve this?

 

I am very curious if this might have something to do with the flow that is part of this catalog item.

I have read various and similar threads already on 'checked out state'. 

 

Regards,

Jaap

Was my comment helpful? Please mark as such! 🙂
Preview file
85 KB
0 Helpfuls
  • 977 Views
2 REPLIES 2

Jaap
Tera Expert

‎07-11-2023 01:06 AM

For those people having a similar issue. Try to find this item in maintain items and make sure to force to a correct state. I have not found a useful explanation for why this happened. 

Was my comment helpful? Please mark as such! 🙂

JSM91
Tera Contributor
In response to Jaap

‎04-02-2024 01:17 PM

Thank you. I had another developer run into this issue and noticed the following: 

 

Syntax Error or Access Rule Violation detected by database ((conn=1419408) You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '?, `state` = 'invalid', `last_node_id` = 'eb056416a54e0e2368fea3f2c299711b' W...' at line 1)

0 Helpfuls