can't see either my notification or sysapprover_approval table in the dropdown menus in flow designe

[Sarah Bouil]

I can't see either my notification created on sysapprover_approval table or sysapprover_approval table in the dropdown menus in flow designer. Screenshot attached. As per my knowledge the table: sysapprover_approval and Notification will be display or show if the data fill is filled(I am not sure what should I select in data pill)

[Dr Atul G- LNG]

Hi @Sarah Bouil 

I can see like 

[Sandeep Rajput]

@Sarah Bouil Are you triggering the notification on Requested Item table? if yes then you need to drag and drop the requested item record on the Record field of send notification action. If you are triggering it on the sysapprover_approval record then you need to drop the approval record on this field.

[Sarah Bouil]

Hi Sandeep, My requirement is, I want to send an approval email/notification to Requested for person Line Manager with link 'Click here to approve the RITM Number', once user clicks the link it should be redirect to 'sysapprover_approval' table, so the user can select approve or reject in the 'sysapprover_approval' form.

So I have created a Notification on 'sysapproval_approver' table, and it contains below Message HTML.

Just assume, Notification Name: RITM Approvers

Hi Dear,

The Requested Item is needs for your approval.

Click here to view the Approval Request: ${URI}

Click here to view the RejectRequest: ${URI}

Click here to view the ${sysapproval.sys_class_name}: ${sysapproval.URI_REF}

So now, this notification should be trigger from the Flow Designer.

I have selected the Action: Send Notification

Record: I could not be able to drag and drop the data pill(ex like: Approval Records)

Table: I cant be able to select the sysapprover_approval table (since we can't be able to select data pill)

Notification: I cant be able to select the notification name, in my case it could be: RITM Approvers

Kindly help me on it, how can I select the data pill, sysapprover_approval table and Notification name.

[Sandeep Rajput]

@Sarah Bouil If you are triggering an approval for the RITM record then you will have to add a Look up record action in the flow to find the approval record for the RITM. You can do it as follows.

While adding the action, in the condition field set Approval for is Requested Item (Should be added by dragging and dropping Requested Item record on the pill),

In the second step you need to drop the Approval Record data pill from the Look up Record action on Send notification as follows.

Now you will be able to choose notification you created on the sysapprover_approval table.

Hope this helps.