Catalog item

[ServiceNow40]

I have one catalog item and 2 variables 

1. single line text : Mandatory

2.Multiline text : Non - Mandatory 

I want to hide first varible on the catalog form.

Using Catalog ui policy but not working .

Any idea help me .

[Eshwar Reddy]

Hi @ServiceNow40 
Could you please clarify the condition of the UI policy? Additionally, would it be possible for you to provide a screenshot for better understanding Also, could you check if there are any existing UI policies on the same field?

Thanks
Eshwar

[Ram012]

Subtype: Stock Alert

Fields:

• (*) Medication name, strength, form
  • Free text field – Single line
• Additional Information
  • Free text field – Multiline

[Eshwar Reddy]

@ServiceNow40 

Would it be possible for you to provide a snippet of the UI policy

[AndersBGS]

Hi @ServiceNow40 ,

Please share your configuration of the UI policy. Based on this, it will be much easier to help you. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders