Catalogue item being auto approved when the approver changes.

Lisa22
Tera Contributor

We have had a catalogue item which has been approved automatically.  There is one person in the approval group who changed after that item created.  How can we prevent this?

 

5 REPLIES 5

Mark Manders
Mega Patron

By chance: was the auto approval done at the same time this swap took place? Was the ticket already in the flow when that happened?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark