category picker not displaying list of category while creation of new knowledge articles

[tarun43]

After australia upgrade , category picker on new knowledge article creation form is not displaying active categories for the knowledge base.

if we try to select the category directly , then it can be selected but on "magnifying glass icon ". category picker results in empty screen.

please refer to screenshot.

thanks in advance

[Rakesh_M]

HI @tarun43 ,
Make sure the categories are active.
If the categories are inactive, the screen will appear empty.