Change label of "City" to "Caller City"

[jparman]

Hi All,

In the incident form I wanted to display the City of the Caller.

However, I also want to change the label of City to Caller City in the incident form. I first thought of dictionary overrides but for some reason its not available of this specific field

I have tried to add a label but did not work

Any ideas?

Thanks!

[Deepak Shaerma]

Hi @jparman 

From dot walking the values, you will able to see the required field through the list view of incident table only. 

Click on gear icon and drag it to selected. 

Please indicate that my response was helpful or accept it as the solution if it resolves your issue. Your small action will benefit both me and the community.

Best regards,

Deepak Sharma

[Mark Roethof]

Hi there,

What you are asking is not possible.

[Rohit99]

Hi @jparman,

You may try onLoad client script to achieve mentioned requirement.
Table : Incident

Type : onLoad

Script :

 g_form.setLabelOf('caller_id.city','Callers City');

Attaching screenshot for reference.

Output:

Please mark my response as correct and helpful if it helped solved your question.

Thanks,

Rohit Suryawanshi