Change management approval policies

[swapnilsoni]

Hello All,

There is a requirement in change management to add one more user or group in assess state. So for this i created ui action button in ui action button i called ui page to show popup to select user/ group. And created one Script include to generate approval for that perticular user/group once they selected. It is working fine.

Now the issue is if someone approve/reject the existing approval then adhoc approvals will be no longer required and videversal if adhoc approval one approves then existing one will be no longer required. so how can i implement this that if change assignment group approves then adhoc approval should remain requested and if adhoc one approves the assignment group approval should remain requested.

Please let me know if any solution i can implement.

Thanks

[Mark Manders]

It could get messy because of orders, but you could implement it in the general flow as each group needs to approve (it's probably set to 'anyone to approve')? That does mean that everything in the flow continues the moment the assignment group approves and there is no ad hoc approval.

[swapnilsoni]

hi @Mark Manders ,

how we can add each group to approve? rightnow yes anyone approve/reject is there in the flow.

[Badrinarayan]

Hi @swapnilsoni  , 

I have recently done this type of requirement , let me walk you through what i have done

i have created a my custom approval policy , on assess state , giving approval to specific group 
based on the conditions , 

In the Change approval flow 

Flow name : Change - Emergency - Assess

i have added one more step here 

and the overall flow looks like

You can refer to the above flow and feel free to ask for help

please mark my solution as accepted if your issue is resolved

Thanks regards

Badrinarayan

[swapnilsoni]

Hello @Badrinarayan 

In my scenario one oob flow is already running which is calling change approval policy for assess. and for adhoc i created one more flow to generate approval for perticular group/user whicever they select. So as per your response can i do something like that in my case? so that every group can approve atleast one member of all the group.