Change Management

[Ps930]

When I open the change record in native UI and if conflict status = "conflict". it shows :

"MessageScheduling conflict detected. Use the Scheduling Assistant to avoid conflicts."

If I open the same conditional record in service operation workspace (SOW), it doesn't show. How can I implement the same functionality for SOW. 

What I understood, client script "Notify Conflict" contain gwt.getMessage() method and it is not supported in SOW. 

but my requirement is to implement the same functionality.

any help is appreciated. 

[Ankur Bawiskar]

@Ps930 

I could see OOTB client script "Notify Conflict" is Active=False in PDI

It comes from this OOTB client script "Conflict change" which is Active=True

if that message is not coming then handle it with your custom onLoad/onChange client script

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@Ps930 

check this

Unable to run conflict detection in SOW using a workspace client script. 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ps930]

Hi @Ankur Bawiskar 
Thanks for your response.

When am I clicking the UI Action Enable conflict message then it show in native view.

I want same functionality in SOW Workspace. Can we do this?

[Ankur Bawiskar]

@Ps930 

link I shared has solution, did you check that?

sharing again here

Unable to run conflict detection in SOW using a workspace client script. 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏