Change Management

[Ps930]

When I open the change record in native UI and if conflict status = "conflict". it shows :

"MessageScheduling conflict detected. Use the Scheduling Assistant to avoid conflicts."

If I open the same conditional record in service operation workspace (SOW), it doesn't show. How can I implement the same functionality for SOW. 

What I understood, client script "Notify Conflict" contain gwt.getMessage() method and it is not supported in SOW. 

but my requirement is to implement the same functionality.

any help is appreciated. 

[Ankur Bawiskar]

@Ps930 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[PS930585]

Hi @Ankur Bawiskar 

Thanks for your support.

Now I am able to show the Message on SOW Workspace but Schedulling Assitant is not clickable.

[Ankur Bawiskar]

@PS930585 

I believe I answered your original question.

Please mark my response as correct and close the thread.

The discussion can continue on answered thread as well.

[PaulBecker]

That conflict message showing in native UI but not SOW is a common gap with those old client scripts. Check out the linked thread Ankur mentioned—it has a solid workspace client script example to trigger the notification on load. Should get you the same behavior without much hassle.