Change model transition with new custom state not reflecting

[ImranrasheeM]

I have created a new state choice in change management in order to have it in specific for emergency changes. Since we use change models, I configured it to the change model transitions. But when I create a change and do state transition, the newly created state doesn't show up.

[kaushal_snow]

@ImranrasheeM ,

It's because your custom change model doesn’t yet have the full set of model states defined and the corresponding state transitions configured in the model and state model transition table, so you’ll need to ensure you’ve created all the custom states under Change > Administration > Change Models, linked them properly in the state model transitions (under the State Model section) and verified there aren’t any business rules or scripts cancelling the transition.....

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[ImranrasheeM]

@kaushal_snow I figured that 

com.snc.change_management.change_model.hide has been set to true. Which means we aren't using the change model. But still the states are controlled during transition, which I think OOB. Have an idea where it is configured and controlled?