Change request form got stuck after saving

[ArpithaMenden]

I am facing an issue in our instance, After saving the change it is getting stuck I am not able to scroll up or down or even edit the change. check all the cleint scripts, ui policies, ui actions. but now luck. can anyone please help

[Abbas_5]

Hello  @ArpithaMenden,

Please refer to the link below:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113096

If it is helpful, please hit the thumbs-up button and accept this solution as the correct answer. By referring to it in the future, it will be helpful to others.

Thanks & Regards,

Abbas Shaik