Change the interface IP address from Public to Private

[MrPositive]

Hello Expert!

My integration partner changed interface IP address from Public to Private with xxx.xx.xx.xx. They asked us to update the same in our ServiceNow. I changed it normally but when i tested for connection, its throwing error. Can you guys help me How to Change interface from Public to Private. What is the role of Mid Server in it. It would be great if you help me to understand end to end process. 

Thanks in advance.

[Pratiksha]

From the mid server the connection should be possible to the private IP. use wireshire to see if network traffic been blocked. 

[MrPositive]

HI Prathiksha,

what is wireshire? can you please give more understanding.

If any ref article also , please share.

[Pratiksha]

My bad it's called wireshark. You need to reach network team for this. they can check the network traffic.