Change the order in a survey template

Nina Fornander
Tera Contributor

Does anybody know if you can change the order of the "emojis" in the survey template simile faces? Default is very dissatisfied to very satisfied. I would like them the other way around, from very satisfied to very dissatisfied.

 

find_real_file.png

I found this article and tried it but still can't get it to work. https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/assessments/task/t_ChangeTheOrderOfAnAnswer.html

9 REPLIES 9

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,



Yes we can Order them See below image: Add Order Column to your list and change the order.


find_real_file.png

 

Thanks,
Ashutosh

I have tried that but still can't get it to work. If you try, does it work in your instance? 

Hi,

Yes i was able to do that. By Just changing the order.

Thanks,
Ashutosh

Hi Ashutosh,

 

 Order is not displaying to add to the list layout?