Dynamic Default in Dictionary entry

Nivedha G
Tera Contributor

Hi,

    In Dictionary entry of Author field in knowledge table under Default value tab the Dynamic Default was enabled and value is set as "Sender" . But due to some POC is disabled the checkbox and did my testing but when I was trying to enable the field and search for the Value I am not able to see that record . Is there any reason for that. Thanks in advance.

NivedhaG_0-1745500001474.png 

NivedhaG_2-1745500245152.png

 

 

 

1 ACCEPTED SOLUTION

@Nivedha G 

Right Click on Form header -> Show File Properties

AnkurBawiskar_0-1745501360458.png

 

Then see the OOTB version and revert to that

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Nivedha G 

try to revert to the previous version and it will be back to the OOTB

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Nivedha G 

Right Click on Form header -> Show File Properties

AnkurBawiskar_0-1745501360458.png

 

Then see the OOTB version and revert to that

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader