Change time series on report

[steveturley]

I'm looking to report on an SLA's 'Business Elapsed Time', but the default groupings are too large (see screenshot attached). I'd like to reduce the intervals to '<2 hours', '<5 hours', '<8 hours' etc...

Can this be done?

[AndersBGS · Accepted solution]

Hi @steveturley ,

If the default is to large, you should look into create report ranges - this will solve your issue: https://docs.servicenow.com/en-US/bundle/utah-now-intelligence/page/use/reporting/concept/c_ReportRa...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Mohan raj]

Hi @steveturley,

Change the Per option to hour  in Configure tab as shown in below Screen shot

If my response helps you to resolve the issue close the question by Accepting solution and hit thumb icon. From Correct answers others will get benefited in future.

Regards,
T Mohan.