Checklist in servicenow

Sruthi17
Kilo Sage

‎01-13-2023 02:04 AM

Hi experts,

 

I want to enable checklist to catalog items,

 

And I found we need "checklist pro" plugin to enable it, but seems like we need to buy it. But I also found there is a "checklist" plugin already installed.I want to understand what can be done with the "checklist" plugin.

 

Thanks

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Sathya10
Tera Expert

‎01-13-2023 03:51 AM - edited ‎01-13-2023 04:13 AM

Hi,

 

The Checklist plugin can be used to create check lists for tickets. You need to add it to the form view. 
Please go through the link below for more details.
Checklists 


We used this feature to automate daily health check tasks for our infra teams by creating a catalog task through a schedule job and tag a checklist template to it. 

Regards,

Sathya R