Hi All, I have created a before delete BR that sets the active field of the record as false and then aborts the delete action.Below is the script for the BR and the delete UI Action.try { current.active = false; current.update(); ...
I have an excel spreadsheet which I am importing into ServiceNow. On the spreadsheet are two columns, one is the currency code (USD, GBP, etc.) and the other is the amount. In my transform map, I can map the amount directly to the currency field whic...
The system property glide.ui.update_is_submit is used in the condition for the Global Submit UI Action but it is not listed in sys_properties.list. Is there any available documentation on this property?
Client wants to set up the Mid Server on a Linux server under vmWare. They want to know the recommended vCPU count for this type of configuration? Here are their current CPU specs:processor : 1vendor_id : GenuineIntelcpu family : 6model : 45model n...
As I was replicating part of our Incident form in the New Call module, I viewed the dictionary of our Closure Configuration Item field to look at the Reference Qual Conditions. They're basically limiting the CI choices to various classes. What is...
This property evaluates as true on any instance I run it on across multiple accounts.Is it used for anything? Is it supposed to be manually set?
Hello Community, Was wondering if those who are familiar with SLA's and reporting on them could help me out. Our NOC uses SLA's to see how long it takes between when an Incident comes in, and when it gets assigned to one of our guys. The amount of ...
I am trying to impliment JQuery inside a UI page below are the components of the UI page (I am following this walk through)http://constantinekrick.com/?p=290 I keep receiving an error when i place the code inside the HTML block. This is my first U...
Can I add UI macros to a form that is not a record producer? In the record producer there is an option to add UI macros but I do not see them on the actual form. I am trying to add an information area to a label. The available options that i kn...
Hi everyone, As a part of an update, we looking to add an "Apply Template" button to our Incident form. We want it to work exactly like our context menu but wanted more visibility. The problem is that I can't seem to track down where the "Apply ...
I goofed and made changes in a subdomain instead of applying the changes to a higher one in our domain separated instance. I need to apply the changes across multiple domains. Can I easily move this to the higher level domain easily or have the chang...
I am troubleshooting an issue with an ACL that restricts "read" access a field called "Default assignment group" on cmn_location to the roles user_admin and admin. There is a client script on incident that sets assignment_group to Location.Default As...
We are currently using the 'create a problem', 'create a defect' etc... from the incident form but I don't see where there is an UI action for 'create a task'.
Hi, I have a custom HTML field in a table. In business rule I want to extract a plain text from that field. In client script I used below code and it is working. But in business rule it is not working. Let me know what I need to do in Business Rule...
Creating a pretty standard READ ACL on the Incident table. The requirement is to allow users in the same department the ability to read other user's incidents. Type: RecordOperation: readName: Incident ourUser = gs.getUser();department = ourUser.ge...
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