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‎10-06-2023 06:34 AM
When associating a child incident with a parent incident, the child incident inherits the assignment group of the parent incident in servicenow
Solved! Go to Solution.
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‎10-06-2023 11:42 PM
HI @rampage ,
Configure a Business rule as below (without any code)
In the Action section :
Accept and hit Helpful if it helps.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
2 REPLIES 2

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‎10-06-2023 11:42 PM
HI @rampage ,
Configure a Business rule as below (without any code)
In the Action section :
Accept and hit Helpful if it helps.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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‎10-09-2023 05:00 AM
That was very helpfull thank you