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CI for tape drive?

con1
Kilo Contributor

Hi all,

We are importing our spreadsheet based CMDB into ServiceNow, however we are unable to find a table for devices like tape drives. We're putting them under "Storage server" for now, but that's not the correct category for them. What do people normally record this under?

Thanks!

6 REPLIES 6

doug_schulze
ServiceNow Employee
ServiceNow Employee

I'd might suggest extending cmdb_ci_hardware because you are right, its not necessarily a storage server.   Perhaps even extend or drop them into cmdb_ci_msd (Mass Storage Device)


Deepak Ingale1
Mega Sage

find_real_file.png



I guess you can use the storage device class or extend it to configure the tape drive class


Is tape devices discoverable ?

i know discovery works / runs on IP. 

but need confirmation.

 

version NY

need to know are tape drives discoverable?