CIS ITSM certification

Vineetha Rohra1
Giga Guru

I wish to appear for CIS ITSM exam but am unaware of its pre-requisites.

I cleared my admin certification in September 2016. Since ServiceNow has made a lot of changes, I am not sure if I will have to re appear for admin and then only I can appear for CIS - ITSM or i can directly appear for CIS ITSM.

Also, what will be the validity of this exam.

Please guide.

Thanks,

Vineetha

10 REPLIES 10

Rajesh Mushke
Mega Sage
Mega Sage

Hey vineetha_rohra



As my knowledge you need to take the admin Exam again before taking CIS - ITSM Exam.




A great blog post by shivathomas Please Refer:


How to progress from ServiceNow Administrator to Implementation Specialist


Exam Review: Certified Implementation Specialist — IT Service Management




Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke

I have compiled a list of resources that will help you to prepare in the following article (all Orlando links):

"How you should prepare for the CIS ITSM exam":
https://community.servicenow.com/community?id=community_article&sys_id=8252cedadb1e9414d5c4d9d968961...

Thank you for your reply