Resolved! How to populate a Related List on a form?
Hii all, just for a curiosity I want to understand how to populate a related list on a form when a certain field value is selected.
Forum Posts
Stopping Background Scripts
Hi all, I have written a Background Script on Incident table. And it is causing problem upon my new enhancements. I do not need that background script anymore. How can i stop that background script. I have tried some known methods but none of them se...
Resolved! Changing Prefix of a Table Auto Number.
Hi all, I have a requirement to change the prefix of Auto number field in the table which I got from integration. I have tried working with changing the prefix in studio. But it is not giving me the correct output. I want to know what are the other w...
Resolved! Impersonate User Not Visible
Hello All,When I try to impersonate I am not getting the "impersonate user" tab PFA the snapshot. The highlighted option is not available, how to fix this issue? is this a known issue? Please share any docs to refer. Thanks
How to delete unwanted script include versions ???
There are many script include versions. How to delete them and keep only necessary or required versions. Thanks in advance !
How to view all tickets of different groups that I am not member of
I am a member of one group but I want to view all tickets on my organization l, my role is itil. What should I do to be able to view all the tickets l. Thank you
Approvals of other groups are set to no longer required when I reject approval for one group for approval policy! Need Help!!
Hello Experts, I need help in understanding and solving the below scenario. In the oob normal change workflow at assess state where approval policy is used, I've created another decision, now there are 2 approvals which get triggered based on the dec...
Resolved! See all knowledge bases and articles in service portal
I have many different knowledge bases, but only two oob knowledgebases are showing on the portal shown below. Also No articles are showing up here other than the one shown below
I have requirement to ping specific IP address and need to monitor those IP's from Service now ? Please let me know process to achieve this requirement ?
Hi All, I have requirement to ping specific IP address and need to monitor those IP's from Service now ? Please let me know process to achieve this requirement ? Thanks!
Resolved! Knowledge Article UI Action Button on Service Portal
Hey Community, I've been working on a widget to create UI action buttons on the Service Portal view of knowledge articles. One of the buttons is to email a knowledge article. I want to have the article's Short Description fill the Subject line and th...
Resolved! Update Due Date on Incident Table based on Breach Time from Task SLA Table using Background/Fix Script
Hi, I am trying to update 'Due Date' on the Incident table for older Incidents based on the 'Breach Time' from the Task SLA (task_sla) table via a Background/Fix Script. Business Rule doesn't help as these Incidents do not get updated & will be an on...
Resolved! Unable to find class windows server or unix server while dot walking a reference variable
Hi Team, I have created a reference variable ,reference is cmdb_ci table. in filter condition i would like to fetch the windows server and unix server with sub status is not decommissioning. however i am unable to dot walk and find windows server o...
Unable to find sys_user table on look up records
Hi, I am unable to find sys_user table option on look up records action within the flow designer. Any inputs on where to check this would help.
Resolved! sys_metadata_delete entry in update set
Hi folks, I just deleted one field from a table and I can see a entry of type sys_metadata_delete in my update set. When I have previously deleted the fields from any table I usually saw only 2 entries. label and dictionary. Can someone explain why i...
Resolved! Dependency for choice fields for input form screens?
Hi All, Can we have the ability to have choice fields depend on reference fields for input form screens? We have 100's of choices based on a reference field which i cannot select in the app using input form screens which is a blocker now for using p...
