We have a requirement to auto capitalize text entered by IT staff when submitting a catalog item. We use integration hub and are using it to create AD groups from submission of a catalog item but to keep our standard of Active Directory we need the t...
Please let me know if the code is correct?
Trying to make a change unable to be moved from implement to review unless all tasks are closed. I created a Dictionary override on the state so the state field is read only. This allows only the UI action to be used to progress the change. Im stuck ...
Hi Team, I have a requirement, when the items are ordered using cart functionality single request is created with multiple RITM records in such case I need to clear the 'Requested for' on request level. Is there any way i can count the number of RIT...
i want to populate caller and email with using client script only ?
how to get the product information about ticket management through REST API and Amazon SDK and GraphQL to get create/update/delete ticket information.
How to restrict only ITIL user to edit filter condition ? Incident form in Related list under on specific related list where ITIL user can edit the filter but for those filter condition should be Read only for ITIL role then others
Default Attachment must accept only excel document, if other is selected then it should show pop-up message.
Is there a way of allowing only certain groups to be Approval Groups for Change Such as - Change for Operations, Change for Infrastructure etc Many thanks
Hi All, I have a Button on the Change Request form named "Mark Complete". I want that button only to be visible when all the Change Task (Child Task) of the same change request are close. Please help with the code where to write and what to write. T...
I had a requirement to make some modification in the existing workflow. By directly amending the workflow activities in the flow, Does the desired changes will capture in the updateset or do I need to republish again with the new version to get them ...
Hi Team, I am having an issue with the group hierarchy on incident form. we have a lookup field for assignment group on incident form. In that field group hierarchy some groups are missing. But when I search them manually they are showing up. Is ther...
Hi Experts, Please refer the image. I need the percentage and count both to be reflected as data label without keeping the cursor on the bar graph. Can anyone please suggest a solution to this. . Regards,Sofiya
Hello experts, I was tasked to rename the workflow status of our change request, and first I tried modifying our process flow formatters, I was able to modify its label but I don't know how to modify its equivalent translation. Do any of you have an...
Hi Everyone, we followed the information in below post and was able to change the order now label to submit for a catalog item with in the application. But the same script is not working for a catalog item we created in a scoped application. https://...
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