Citrix IT Service Management Connector Plugin

kalyan sai
Tera Contributor

Hi All,

 

We are installing a plugin called "Citrix IT service management connector" with the version 25.1.0. I need a technical documentation and architectural diagram in ServiceNow. and  end to end flow of the application. Please help me to get these information 

 

Regards,

Kalyan 

6 REPLIES 6

Sandeep Rajput
Tera Patron
Tera Patron

@kalyan sai Please refer to this documentation https://docs.citrix.com/en-us/citrix-itsm-adapter-service/onboard and see if it helps.

Hi Sandeep,

 

Thanks for your response

It's provided the information about what all the use cases I'm looking for the architecture in ServiceNow, and end to end flow Please help me if you get any information related that.

 

Regards,

Kalyan