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Closed Complete Request showing up under Open Requests in Service Portal

mallikabhupathi
Tera Expert

‎11-29-2023 12:55 PM

Hi all,

 

I have a request that is Closed Complete but is showing up under Open Requests on the Service Portal. 

 

Any idea why this is happening? How can I remove the Request from Open Requests?

 

Thanks,

Mallika

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Deepa12
Tera Contributor

‎03-16-2026 10:56 AM

is the issue resolved?

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