Coaching (ITSM workforce optimization) - Where is the 'Assigned course items' related list?

[Henry_K]

In the 'Coaching' application, according to ServiceNow it should be possible to manually assign training material to a trainee. However, I can't find the 'Assigned course items' related list for this. I checked under Configure → Related Lists, but there's no option for 'Assigned Course Items'.

Where can I find this related list, or why might it not be showing?

[Pooja Limbani]

Hi @Henry_K  ,
can you try and check in list view
Configure>List control 
uncheck if it is checked : Omit if empty to ensure it shows even when no items are assigned.

[Henry_K]

Hi Pooja, 
Thank you!
It seems that the 'Assigned Course Items' related list is missing from list control as well, and all "Omit if empty" option are unchecked for everything in the 'sn_coaching_assessment ' table .