Configuration Details in Flow Design is Missing due Report Retention Policy

[jeffreygard1127]

Hello, we recently upgraded to Australia version and when we checked the flow execution of our flow designer, we are now getting this message "The action details for this flow have been removed according to the report retention policy." and we can no longer see the Configuration Details, Output Data and Logs when we click on the actions (see screenshot below). Is there a way to enable it again?

[Dr Atul G- LNG]

Hi @jeffreygard1127 

https://www.servicenow.com/docs/r/build-workflows/workflow-studio/flow-reporting.html

[PoonkodiS]

Hi @jeffreygard1127 

Unfortunately, no. Once the Table Cleaner deletes these records, they are permanently gone from the database. Even if you look at a backup or a replica instance, those daily syncs usually reflect the same deletions.

https://www.servicenow.com/docs/r/build-workflows/workflow-studio/flow-reporting.html

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547654

https://www.servicenow.com/docs/r/platform-administration/table-cleaner.html

[jeffreygard1127]

Hi @PoonkodiS thanks for responding but is there a way to re-enable it again for future flow execution?

[Tanushree Maiti]

Hi @jeffreygard1127 

Check this:

Activate flow reporting 

Flow execution details retention