Configure function field on Reporting
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
6 hours ago
I am currently trying to calculate the duration taken to complete an RITM. but would like to exclude non business days (weekends). i have tried to use configure function field option on report. but it includes all 24X7.
glidefunction:datediff(closed_at,sys_created_on)
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Hi @sharley
Refer:
https://www.servicenow.com/community/itsm-forum/exclude-weekends-in-duration-field/m-p/3560723
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti