Configuring a new article template
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2 hours ago
I am working on configuring Knowledge Center workspace and one of the issues I'm running into is with a new article template. I've created the new template, and when I attempt to create a new article from it, the left hand details section does not populate. I've researched for several hours but can't seem to find a resolution.
Here's what a prebuilt template looks like:
And here is my new template. I've tried clicking and selecting Personalize Form but there are no fields available.
I'm not sure what I'm missing, has anyone else ran into this and/or know how to resolve this? Thank you in advance.
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