Custom article templates are not showing in the portal while search and hit enter
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16m ago
Hi All,
As per the requirement, we have created some custom article templates for knowledge. In the service portal, if we searched the article name/number and if it shows as dropdown to select and open, the article template is showing the article body. But if we searched the name/number and hit enter, then from the search results the header, footer all are visible except the Article Body. Can anyone give some solution?
Thanks in advance,
Dhanalakshmi.
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