Container split in not working in service portal?

sam332
Kilo Contributor

Hi All,

     Container split is not working in service portal.created varibel set with container start ,end  and split,it is working fine from catalog side.But when i open same catalog from service portal side,it is not working(not getting splitted).

Thanks

Sam

13 REPLIES 13

JR Guieb
Tera Expert

I am not sure why this works but place a container end right before your container start and that should have your container split work the way it should in the Service Portal. 

 

 

ipoznik
ServiceNow Employee
ServiceNow Employee

Great trick.  Worked perfectly!

wow, i was searching for it like whole day and this is the trick which made me going. Thanks 🙂

michelen
ServiceNow Employee
ServiceNow Employee

it works but I cannot hide the variable set anymore with Catalog UI policy. Have you experienced this?

Yes this is true for me too, I can't hide the variable set with a Catalog UI policy using this trick of putting a container end at the beginning of the variable set. The whole UI policy is ignored; the Mandatory setting doesn't work either. Such a bummer.