Continual Improvement Management - Resources and Costs

Tommaso2
Tera Expert

Hi all,

 

It's clear that CIM does not manage costs and resources for initiatives and if it is needed, then the initiative itself has to be converted into a demand.

 

Anyway, initiative tasks are assigned to do some work (e.g. create new articles to reduce incident MTTR) and in this scenario (small development) I assume a demand is not needed at all, even if that activity cannot be done for free and someone has to take charge of it.

I wonder what happens in this case? In which scenarios it can happen?

I thought for example AMS contracts, it makes sense? 

 

Many thanks (please do not copy and paste using AI)

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