Copied Change is bypassing Risk Assessment

[athavichith]

Has anyone experiencing this, we have an issue where users are clicking 'Copy Change' on a Change Request and it is allowing them to 'Request Approval' without a Risk Assessment. 

[Chaitanya ILCR · Accepted solution]

Hi @athavichith ,

Are Risk and Impact value are set when you have copied the change?

if yes try to find how they are being set

mostly they should be set by this property (if yes remove those fields from the property and check)

or find the functionality which is setting the risk and impact field and disable and check

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Dr Atul G- LNG]

Hi @athavichith 

Greetings 

I worked as change manger and I can this is not a right use case buddy, the reason is

First why the need to copy the change, is due to change in timetable or Ci or plan or roll back

It means if anything get change requestor must go the risk assessment again.

Second a change get rejected and you want to copy so need to evaluate why change get rejected might be due to wrong risk assessment.

3rd, the wrong risk assessment done and to improve you might another change raised and then again if you bypass risk assessment then it's wrong.

Before you do technical stuff mate, my strong recommendation build a process and use cases when the risk need to by pass.