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Copy comment from RITM to TASK table and TASK to RITM table.

SandeshR5514624
Tera Contributor

Hi Community,


If a comment is added on the RITM, it should be reflected only on the active task’s comments. If a comment is added on a task, it should also be reflected on the RITM. However, if a comment is added on the task and it reflects on the RITM, it should not reflect back again on the task.

1 REPLY 1

SandeshR5514624
Tera Contributor

Could you please suggest on the above requirement